Tech

Former US administration pleads guilty to helping tech support fraudsters

Two former executives of a call tracking and analytics company have pleaded guilty to covering up a years-long tech funding fraud scheme that victimized people around the world.

Former CEO Adam Young (of Miami, Florida) and former CSO Harrison Gevirtz (of Las Vegas, Nevada) pleaded guilty to the felony charge, which carries a maximum penalty of three years in federal prison, a fine of up to $250,000, or both, and is scheduled for sentencing on June 16.

According to court documents, they used the CA Cloud Attribution, Ltd. business. (using the trade name CA Cloud) between early 2017 and April 2022, providing phone numbers, call recording, call forwarding, and call tracking services to many customers they know to be engaged in telemarketing scams and tech support.

The scammers behind these programs installed deceptive pop-up ads on users’ computers, falsely claiming that the systems were infected with malware, and directing victims to call agency agents who asked for hundreds of dollars for bogus technology services, while impersonating Microsoft and Apple in some cases.

Some scammers are suspected of remotely accessing their victims’ computers and, in some cases, stealing personal and financial information to make unauthorized withdrawals.

Although Young and Gevirtz knew that some of their clients were involved in fraudulent schemes, they did not report them to law enforcement authorities. Instead, prosecutors allege that the two defendants advised customers to use large numbers of changing phone numbers to reduce complaints and prevent account terminations.

They also direct their company’s sales staff to market services to businesses they know to be fraudulent and, sometimes, introduce fraudulent people to buy and sell calls.

“What the CEO and CSO of this well-known call tracking and analytics company did was disgraceful,” said Ted E. Docks, special agent in charge of the FBI’s Boston Division.

“By their own admission, they knowingly benefited from telemarketing and tech support scams, here and abroad, that preyed on the elderly, preyed on vulnerable people, and robbed victims of their life and peace of mind. Behind every fake phone call was a real person who was left scared, embarrassed, or financially distraught.”

Young and Gevirtz also owned and operated a call center in Tunisia from 2016 to April 2022, where some of their employees committed technical support fraud, which included fraudulently accessing victims’ computers through compromised links, posing as legitimate support services, and sending false invoices.

In August 2024, the ringleader of a tech support fraud scheme was sentenced to seven years in prison after collecting more than $6 million from at least 6,500 elderly victims in the United States and Canada.

According to the FBI’s 2025 Internet Crime Report, Americans lost at least $2.1 billion last year based on data collected from nearly 48,000 complaints received by the FBI’s Internet Crime Complaint Center (IC3) in 2025.

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